Refund policy

Return and Refund Policy

By purchasing from GrindLab, you acknowledge and agree to the following terms and conditions:

Research Use Only

All products sold by GrindLab are intended strictly for research purposes only. They are not designed or approved for human consumption, therapeutic use, diagnostic use, or clinical application.

Not Medical Products

None of the products available on our website are classified as medical products and must not be marketed, represented, or used as such.

Compliance and Responsibility

The customer is solely responsible for ensuring compliance with all applicable local, national, and international laws and regulations. GrindLab accepts no liability for misuse of products or for any outcomes resulting from improper handling or application.

Age Restriction

You must be 18 years of age or older to purchase from our website. By placing an order, you confirm that you meet this age requirement.

Returns Policy

We offer a 14-day return policy, starting from the date you receive your order.

To be eligible for a return:

The product must be unused
The product must be sealed
The product must remain in its original, unopened packaging

Any items that have been opened, unsealed, or tampered with will not be eligible for return.

Due to the nature of the products sold, returns that do not meet these conditions will be refused.

Return Address

All approved returns must be sent to:

Aros Legacy LTD

📧 Email: help@ggrindlab.uk

📍 Address:
2 Wilkinson Way, Scunthorpe, DN163NS, UNITED KINGDOM

WhatsApp: +44 7411 862522

Customers are responsible for return shipping costs unless otherwise agreed.

Refunds

Once we receive your returned item, it will be inspected and reviewed.

If the return is approved, a refund will be issued to the original payment method.
The refund process may take up to 30 days to complete after the product has been received and reviewed.

Please note that original shipping fees are non-refundable unless the return is due to an error on our part.